When UnitedHealthcare revealed that a new policy would allow the insurer to retroactively deny ED claims it determines are nonemergent, ACEP immediately responded with a strong public rebuke of this dangerous policy. This announcement kicked off six days of aggressive advocacy that resulted in UnitedHealthcare delaying its policy until at least the end of the public health emergency for COVID-19.
Shortly after this delay was announced, ACEP and 32 organizations representing patient advocates, hospitals, and physicians across medical specialties called on UnitedHealthcare to permanently abandon its planned policy to retroactively deny patients’ emergency care claims. To protect the nation’s 150 million yearly emergency patients, ACEP is resolute that a delay is insufficient—UnitedHealthcare needs to scrap the policy altogether. Read the full recap.