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Operations

  • A Behavioral Health Intake-Process Model

    Lancaster General Hospital (LGH), in Lancaster, Pa., has long had a reputation for an efficient, busy, community...
  • Your ED Boarding Stories Shape ACEP’s Advocacy Efforts

    Wait times and staffing shortages are causing bottlenecks that are overwhelming hospitals, forcing emergency care to spill...
  • First Look: Emergency Department Operations in the Pandemic Year 2021

    There is no disguising it. 2021 was perhaps the most challenging year ever for American emergency department...

A Behavioral Health Intake-Process Model

May 2, 2023 - Shari Welch, MD, FACEP - 0 Comment

Lancaster General Hospital (LGH), in Lancaster, Pa., has long had a reputation for an efficient, busy, community…

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Your ED Boarding Stories Shape ACEP’s Advocacy Efforts

February 5, 2023 - ACEP Now - 0 Comment

Wait times and staffing shortages are causing bottlenecks that are overwhelming hospitals, forcing emergency care to spill…

Read More

First Look: Emergency Department Operations in the Pandemic Year 2021

January 6, 2023 - James J. Augustine, MD, FACEP; Nicholas J. Jouriles, MD, FACEP - 0 Comment

There is no disguising it. 2021 was perhaps the most challenging year ever for American emergency department…

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The Power of Your Boarding Crisis Stories

December 6, 2022 - Jordan Grantham - 0 Comment

For emergency physicians, boarding and crowding isn’t a new problem. But in the past several months, you’ve…

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The Big Recovery: Emergency Department Operations in 2021

August 11, 2022 - James J. Augustine, MD, FACEP - 0 Comment

The role of the emergency department (ED) and emergency physicians has been made dramatically more important due…

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Strategies To Help Your ED Adapt to Variable Volumes and Patient Needs

October 25, 2021 - Shari Welch, MD, FACEP - 0 Comment

One of the unforeseen changes to emergency medicine in the peri-pandemic era is the extreme variation in…

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Tips for Productive Hospital Policy Discussions

August 31, 2021 - Keenan M. Mahan, MD, MBA; and Joshua M. Kosowsky, MD, FACEP - 0 Comment

At the hospital’s monthly interdisciplinary meeting, a lively discussion takes place: Is there an optimal pathway for…

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Hospital-Wide Strategies for Reducing Inpatient Discharge Delays and Boarding

July 27, 2021 - Shari Welch, MD, FACEP - 0 Comment

Many emergency departments got a brief reprieve from boarding during the COVID-19 pandemic, but most are seeing…

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Emergency Department Redesigns Must Incorporate Recent Lessons Learned

May 18, 2021 - James J. Augustine, MD, FACEP - 0 Comment

It won’t be long now: Emergency department medical directors and nurse managers will soon be asked to…

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ED’s Shift To Physician-in-Triage Enabled Fast Assessment, Treatment

February 19, 2021 - Shari Welch, MD, FACEP - 0 Comment

The leadership team in the Tennity Emergency Department at Eisenhower Health in Rancho Mirage, California, was struggling…

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