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Special OPs

  • Intermountain Medical Center in Utah Improves Efficiency, Performance with Vertical Flow Model

    Intermountain Medical Center, flagship hospital of the health system by the same name, sits nestled along the...
  • Rhode Island Hospital ED Boosts Efficiency by Adopting Brown University Patient Flow Model

    The Rhode Island Hospital emergency department in Providence was built 10 years ago and is one of...
  • Fort Worth Hospital Uses Innovation and Teamwork to Drive a Wildly Successful Emergency Department

    The emergency department at Texas Health Harris Methodist Hospital in Fort Worth is a different breed of...

Intermountain Medical Center in Utah Improves Efficiency, Performance with Vertical Flow Model

August 9, 2016 - Shari Welch, MD, FACEP - 1 Comment

Intermountain Medical Center, flagship hospital of the health system by the same name, sits nestled along the…

Read More

Rhode Island Hospital ED Boosts Efficiency by Adopting Brown University Patient Flow Model

June 15, 2016 - Shari Welch, MD, FACEP - 0 Comment

The Rhode Island Hospital emergency department in Providence was built 10 years ago and is one of…

Read More

Fort Worth Hospital Uses Innovation and Teamwork to Drive a Wildly Successful Emergency Department

May 12, 2016 - Shari Welch, MD, FACEP - 2 Comments

The emergency department at Texas Health Harris Methodist Hospital in Fort Worth is a different breed of…

Read More

Physician Staffing Model at Texas Health ED Helps Maintain Top Clinical, Operational Metrics

March 16, 2016 - Shari Welch, MD, FACEP - 0 Comment

Texas Health Harris Methodist Hospital Fort Worth is part of a 25-hospital system and one of the…

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AIDET: A Popular Way of Improving Patients’ Care Experience

December 15, 2015 - Shari Welch, MD, FACEP - 0 Comment

A number of communication strategies have evolved over the past decade to improve the patient encounter and…

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Segmentation Improves Emergency Department Patient Flow at Raritan Bay Medical Center

November 18, 2015 - Shari Welch, MD, FACEP - 0 Comment

Once upon a time, the emergency department was a single treatment room in the basement of a…

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Emergency Department Efficiency Starts with Individual Performance

September 14, 2015 - Shari Welch, MD, FACEP - 0 Comment

In this column, we will look at making the department efficient at the micro level by optimizing…

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Emergency Department Patient Flow Change Brings Better Metrics, More Satisfaction

May 14, 2015 - Shari Welch, MD, FACEP - 0 Comment

A group of 200 emergency department leaders (medical directors, nurse managers, and executives) met Feb. 24–26 in…

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Emergency Department Benchmarking Trend Data Help Physicians Anticipate Operational Management Needs

February 11, 2015 - Shari Welch, MD, FACEP - 0 Comment

Do you know the national utilization trends for emergency department services? Do you know what you will…

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Emergency Department Usage Trend Data Can Help Physicians Prepare for Patients

November 19, 2014 - Shari Welch, MD, FACEP - 0 Comment

Do you have a sense for the national utilization trends for ED services? Do you know who…

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ACEP Now: November 2025

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