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An Actionable, Visual Dashboard Approach to Boarding

By Hope Schwartz, BA; Amanda Reilly, MD, MPH; Caroline Burke, MD; Sojung Yi, MD; Malini Singh, MD, MPH, MBA; Steven Straube, MD, MBA; and Christopher R. Peabody, MD, MPH | on December 6, 2023 | 0 Comment
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Dr. Straube is an emergency physician at the Zuckerberg San Francisco General Hospital for the University of California, San Francisco and serves as the assistant medical director the emergency department.

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Explore This Issue
ACEP Now: Vol 42 – No 12 – December 2023

References

  1. Davis J. Update on the ED boarding crisis: ACEP and 34 other organizations send letter to president Biden calling for a summit. ACEP website. Published November 10, 2022. Accessed November 29, 2023.
  2. Bauchwitz B, Lynn S, Weyhrauch P, et al. Thematic issues in analysis and visualization of emergency department patient flow. Proc Int Symp Hum Factors Ergon Health Care. 2018;7(1):132-139.
  3. The Joint Commission. R3 report issue 4: Patient flow through the emergency department. The Joint Commission website. https://www.jointcommission.org//media/tjc/documents/standards/r3-reports/r3_report_issue_4.pdf. Published December 19, 2012. Accessed November 29, 2023.
  4. Weiss SJ, Derlet R, Arndahl J, et al. Estimating the degree of emergency department overcrowding in academic medical centers: results of the National ED Overcrowding Study (NEDOCS). Acad Emerg Med. 2004;11(1):38-50.
  5. Janke AT, Melnick ER, Venkatesh AK. Hospital occupancy and emergency department boarding during the COVID-19 pandemic. JAMA Netw Open. 2022;5(9):e2233964.
  6. Kelen GD, Wolfe R, D’Onofrio G, et al. Emergency department crowding: the canary in the health care system. NEJM Catalyst website. https://catalyst.nejm.org/doi/full/10.1056/CAT.21.0217. Published online September 28, 2021. Accessed November 29, 2023.
  7. Schwartz HEM, Stark NR, Sowa CS, et al. Building back better: applying lessons from the COVID-19 pandemic to expand critical information access. J Emerg Med. 2021;61(5):607-614.
  8. Agency for Healthcare Research and Quality. Emergency department performance measures and benchmarking summit: The consensus statement. https://qualityindicators.ahrq.gov/Downloads/Resources/Publications/2006/EDPerformanceMeasures-ConsensusStatement.pdf. Published 2005. Accessed November 29, 2023.
  9. Park S, Bekemeier B, Flaxman A, et al. Impact of data visualization on decision-making and its implications for public health practice: a systematic literature review. Inform Health Soc Care. 2022;47(2):175-193.

Pages: 1 2 3 | Single Page

Topics: BoardingNational Emergency department Overcrowding Score (NEDOCS)OvercrowdingPractice ManagementZSFG boarding dashboard

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