Scribe-implemented AIDET validation was an effective tool to evaluate and improve provider communication. Can you see the possibilities? Scribes have the potential to become partners in emergency department quality and safety initiatives and provide another opportunity to align the goals of the entire health care team. Great job in Grapevine!
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ACEP Now: Vol 34 – No 12 – December 2015PS: According to Grapevine Medical Director and Chairman Robert Risch, MD, they have used scribes to help with hand washing and several other lean projects.
References
- Putnam JB Jr, Kennedy J. Teaching physician-patient communication (AIDET) for results in all pillars. Studer Group Web site. Accessed Nov. 10, 2015.
- Baylor Regional Medical Center. U.S. News & World Report Web site. Accessed Nov. 10, 2015.
- Aalund G. AIDET validation using scribes in the ED. Poster presented at: Innovations in Emergency Department Management conference, Feb. 24–26, 2015; Orlando, Florida.
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