How to Reduce Patient Frustration When ED Waits Are Long
Managing expectations, pain, and micro-autonomy can reshape the emergency department waiting experience.
Patient Communication
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How to Reduce Patient Frustration When ED Waits Are Long
Managing expectations, pain, and micro-autonomy can reshape the emergency department waiting experience. -
Opinion: Emergency Medicine Lessons From the TV Show “Scrubs”
A "Scrubs" reboot highlights real-world ED struggles with burnout, budgets, and trainee support. See why the sitcom still hits close to home. -
Overcoming Language Barriers in the Emergency Department
Are you documenting language preferences and using certified interpreters? An EM resident argues why we must stop cutting corners with limited-English-proficiency patients.
Opinion: Emergency Medicine Lessons From the TV Show “Scrubs”
A “Scrubs” reboot highlights real-world ED struggles with burnout, budgets, and trainee support. See why the sitcom still hits close to home.
Overcoming Language Barriers in the Emergency Department
Are you documenting language preferences and using certified interpreters? An EM resident argues why we must stop cutting corners with limited-English-proficiency patients.
Compassionate Care for Neurodivergent Patients in the Emergency Dept.
The quick-moving, high-stress practice of emergency medicine means health care professionals need to be prepared for anything….
Putting Clinical Gestalt to Work in the Emergency Department
On a busy day shift in the emergency department, our seasoned triage nurse comes to me after…
When the Patient History Does Not Fit
It is 0715 hours, and you have just come onto shift when EMS calls that they are…
Tips for Real-Time Information Sharing with Patients
Background As Electronic Health Information (EHI) has increased in prominence, the U.S. federal government has set the…
Tips for Working With Interpreters in the Emergency Department
Clinical Case Your next patient is a Spanish-speaking 24-year-old female who begins by telling you that she…
Ten Ways to Communicate Empathy in Chaos
When considering an optimized environment for compassionate patient communication, the chaotic emergency department (ED) probably gives some…
Tips for Dealing with Difficult Patients
We wrote such beautiful essays and personal statements on our medical school and residency applications. But, over…