A Personal Story of Patient Satisfaction
Patient satisfaction is a buzzword in health care and in Washington. If you Google “patient satisfaction,” you…
Commentary
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Keep the Customer Satisfied
When I was in medical school and residency training there was, as far as I knew, no... -
A Personal Story of Patient Satisfaction
Patient satisfaction is a buzzword in health care and in Washington. If you Google “patient satisfaction,” you... -
Remember to Take Your Daily Vicomin
A patient arrives drunk at 3 a.m. with a chief complaint of back pain, toothache, headache, or...
Remember to Take Your Daily Vicomin
A patient arrives drunk at 3 a.m. with a chief complaint of back pain, toothache, headache, or…
Alone in a Crowd: Why we forget about patient privacy and why we shouldn’t
“Doon, doon, doon…” – a soft alarm sounds. An IV pump needs attention. “Click. Tap-a-tap.” – a…
It’s Time for Single-Payer
“You can always trust the Americans to do the right thing, once they’ve tried everything else.” Winston…
Solving the Emergency Surgical Care Crisis
Each day, dramatic stories of lifesaving interventions unfold in emergency departments. Following the deadly shooting rampage in…
A Size Too Big
It had been an especially warm spring in the tristate area, and we were late beginning the…
A Gift From My Brother
I grew up in the 1960s and ‘70s in the village I now call home. Our modest…
To OB or Not to OB – That Is the Question
I know you all have some interesting, if not bizarre, OB-related stories. I mean, the babies, they…
Keep the Customer Satisfied
When I was in medical school and residency training there was, as far as I knew, no…