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Benchmarking

  • Injury in the Mix: Changing Nature of ED Patients

    You have probably noted in your practice that injured patients are not presenting to the emergency department...
  • Influencing the Outcome of the ED Patient Experience of Care Survey

    It is no secret that emergency physicians have been unhappy about patient satisfaction surveys. While there is...
  • Diagnostic Testing in the ED Supports Development of New Metrics as Quality Indicators

    Emergency departments have appropriately developed a role as the diagnostic and treatment center of excellence (and availability)...

Injury in the Mix: Changing Nature of ED Patients

July 26, 2018 - James J. Augustine, MD, FACEP - 0 Comment

You have probably noted in your practice that injured patients are not presenting to the emergency department…

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Influencing the Outcome of the ED Patient Experience of Care Survey

June 12, 2018 - Jay Kaplan, MD, FACEP - 1 Comment

It is no secret that emergency physicians have been unhappy about patient satisfaction surveys. While there is…

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Diagnostic Testing in the ED Supports Development of New Metrics as Quality Indicators

May 15, 2017 - James J. Augustine, MD, FACEP - 0 Comment

Emergency departments have appropriately developed a role as the diagnostic and treatment center of excellence (and availability)…

Read More

Long-Term Trends in Emergency Department Visits, Patient Care Highlighted in National Reports

January 11, 2017 - James J. Augustine, MD, FACEP - 0 Comment

Emergency physicians and emergency department leaders face an important time in determining how to serve the needs…

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Design Emergency Departments to Boost Patient, Staff Satisfaction

December 11, 2016 - James J. Augustine, MD, FACEP - 0 Comment

“We are excited to let you know that the board approved a major renovation of the emergency…

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2015 Emergency Department Survey Shows Spike in Volume, Structural Changes, Patient Boarding Concerns

November 13, 2016 - James J. Augustine, MD, FACEP - 0 Comment

The 2015 Emergency Department Benchmarking Alliance (EDBA) Performance Measures survey includes almost 1,200 emergency departments that served…

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National Surveys on Emergency Department Trends Bring Future Improvements Into Focus

April 13, 2016 - James J. Augustine, MD, FACEP - 1 Comment

Emergency physicians and emergency department leaders face an important time in determining how to serve the needs…

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Emergency Department Benchmarking Alliance Releases 2014 Data on Staffing, Physician Productivity

January 15, 2016 - James J. Augustine, MD, FACEP - 3 Comments

There is considerable variation in the staff that provide patient care in American EDs. The Emergency Department…

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Reducing Boarding Time in the Emergency Department Can Improve Patient Care

December 15, 2015 - James J. Augustine, MD, FACEP - 0 Comment

A few years ago, emergency department leaders were given a valuable gift. The Joint Commission and then…

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Emergency Department Flow, Patient Walkaway Key Performance Measures

July 15, 2015 - James J. Augustine, MD, FACEP - 1 Comment

Emergency department flow and reduction of patient walkaway are both very important performance measures. Flow requires coordinated…

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