Providing care to patients in an emergency department can be a stressful and frustrating task, but disregarding the value and importance of your local EMS providers does nothing except alienate them and ultimately has an adverse effect on patient care. Or to recall another memorable “Road House” quote: “Calling me sir is like putting an elevator in an outhouse. It don’t belong.” In other words, disrespecting and mistreating our EMS colleagues just “don’t belong.” Dalton’s advice to “be nice” can reap lasting benefits for your emergency department staff and EMS relations.
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ACEP News: Vol 31 – No 02 – February 2012Dr. Keseg is Medical Director of the Columbus (Ohio) Division of Fire EMS.
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