The EDBA data indicate there is correlation among intake processing of patients, overall flow, and walkaway rates. Despite ED volume and acuity increases that challenge ED providers, improved operations have been evident in many EDs.
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ACEP Now: Vol 34 – No 07 – July 2015Reference
- Wiler JL, Welch S, Pines J, et al. Emergency department performance measures update. Acad Emerg Med. 2015;22:542-553.
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One Response to “Emergency Department Flow, Patient Walkaway Key Performance Measures”
July 28, 2015
William WatkinsDid those EDs that place a provider in the intake system comment on how that provider is compensated for their work? If they are all salaried positions, it would not make a difference. Were there any groups placing a provider in the intake process that operated on a fee-for-service model? Did the improvement in efficiency cover the expense of placing a provider in a fee-for-service model in the intake process?