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Change from below: An update from the mid-level

By Jeremy Samuel Faust, MD, MS, MA, FACEP | on April 1, 2013 | 0 Comment
Opinion
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Maybe I had convinced myself of something that was not true. Maybe I had smooth-talked the neurology consultant into agreeing with my findings.

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ACEP News: Vol 32 – No 04 – April 2013

These plaguing questions unanswered, I had to take action in order to muffle the crescendo of lingering doubts. So, I picked up the phone and I called the patient at home (using the translator phone, no less; I don’t speak Mandarin).

I had to know how my patient was feeling. To my relief, he was better but the vertigo had not fully resolved. A few days later I called again to check in. He was feeling much better. A week later, I called yet again. Finally, he said, “Thank you, but you really don’t have to call me any more.”

One year later, do I still believe what I wrote in these pages about practicing evidence-based medicine? Yes.

But I have learned that this style of medicine requires me to follow up with my patients in a way that practicing defensive medicine would normally not.

I truly believe sending a low-risk chest pain patient home (without elevated cardiac markers, no concerning ECG findings, and excellent follow-up plans) is better for the patient than ordering further invasive testing, especially if the patient agrees with the plan and understands the facts. This is in part because I have engaged in the literature and in part because I’ve seen the negative consequences of over-testing.

It is real and can be devastating. But now, when I make evidence-based decisions to avoid defensive medicine, a key part of my plan is to actively follow up with the patient within a couple of days by phone. I tell patients that I might call them and ask them to return for further testing if symptoms have not improved or have changed or worsened.

I also assess the likelihood of the patient following through with this plan before the discharge, as I do not want to lose patients to follow-up. While this kind of longitudinal care is not standard among many emergency physicians, I believe it is a small price to pay in exchange for the ability to avoid reflexively pursuing invasive, potentially harmful, and costly work-ups in every patient presenting with certain alarming chief complaints.

So, a year later I can happily say “Yes,” to the extent that it’s appropriate, I am doing my best to walk the walk of evidence-based medicine.

But when I do, it means I may have to pick up that phone a day or two later, call the patient, and, in a slightly different way, talk the talk.

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Topics: ACEPCareer DevelopmentChoosing WiselyEducationEmergency MedicineEmergency PhysicianENTHealth Care ReformPractice TrendsResidentResident's Voice

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About the Author

Jeremy Samuel Faust, MD, MS, MA, FACEP

Jeremy Samuel Faust, MD, MS, MA, FACEP, is Medical Editor in Chief of ACEP Now, an instructor at Harvard Medical School and an attending physician in department of emergency medicine at Brigham & Women’s Hospital in Boston. Follow him on twitter @JeremyFaust.

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