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A Safety Solution for Emergency Department Staff and Patients

By Lorenzo Santamaria, MS; Henry Ashworth, MD, MPH; Elaine Dellinger, MD; Megan Heeney, MD; and Carmen Lee, MD, MAS | on November 13, 2023 | 0 Comment
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Dr. Santamaria is a current second year medical student at A.T Still University School of Osteopathic Medicine, in Mesa, Ariz.

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Dr. Ashworth is a current emergency medicine resident at Highland Hospital, in Oakland, Calif.

Dr. Dellinger is a current emergency medicine resident at Highland Hospital, in Oakland, Calif.

Dr. Heeney is a current emergency medicine resident at Highland Hospital, in Oakland, Calif.

Dr. Lee is a second-year resident in emergency medicine at Highland Hospital in Oakland, Calif.

References

  1. Workplace Violence in Healthcare, 2018. U.S. Bureau of Labor Statistics website. Published 2018. Accessed October 10, 2023.
  2. Lee H, Yun H, Choi M, Kim H. Predicting workplace violence in the emergency department based on electronic health record data. J Emerg Nurs. 2023;(3):415-424.
  3. Roppolo LP, Morris DW, Khan F, et al. Improving the management of acutely agitated patients in the emergency department through implementation of Project BETA (Best Practices in the Evaluation and Treatment of Agitation). J Am Coll Emerg Physicians Open. 2020;(5):898-907.
  4. Schulz JA, Ramaswamy M, Collie-Akers V, et al. Understanding the impact of an integrated crisis team: A qualitative study of emergency department staff. Community Ment Health J. 2021;(7):1278-1287.
  5. Choi KR, Omery AK, Watkins AM. An integrative literature review of psychiatric rapid response teams and their implementation for de-escalating behavioral crises in nonpsychiatric hospital settings. J Nurs Admin. 2019;(6):297-302.
  6. Davids J, Murphy M, Moore N, et al. Exploring staff experiences: A case for redesigning the response to aggression and violence in the emergency department. J Emerg Nurs. 2021:57:101017.
  7. Gill LG. Understanding and working with the window of tolerance. Attachment And Trauma Treatment Centre For Healing website. Published November 25, 2017. Accessed October 10, 2023.

Pages: 1 2 3 | Single Page

Topics: Behavioral Emergency Response Team (BERT)Practice ManagementQuality & SafetyViolent Patientsworkplace violence

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