Most emergency departments have a recognizable patient arrival pattern. This graph depicts the average pattern of select Emergency Department Benchmarking Alliance departments. Interestingly, almost 50 percent of patients on this graph are seen outside of normal business hours (Monday through Friday, 8 a.m.–5 p.m.). When weekends are taken into account, this number increases to 62 percent.
Dr. Ashoo is founder and CEO of Admin EM.