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Opinion: Body Cams Could Compromise Physician-Patient Relationship

By Kenneth V. Iserson, MD, MBA, FACEP, FAAEM, FIFEM | on May 14, 2015 | 0 Comment
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Image Credit: ILLUSTRATION/PAUL JUESTRICH; PHOTOs shutterstock.com

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ACEP Now: Vol 34 – No 05 – May 2015

Image Credit: ILLUSTRATION/PAUL JUESTRICH; PHOTOs shutterstock.com

Two fundamental pillars of the Hippocratic Oath have been attacked, not by politicians or faceless bureaucrats but by our own specialty’s leaders.

Jeremy Brown, MD, director of the Office of Emergency Care Research at the National Institutes of Health, recently wrote that not only should police be using body cameras but that “these devices should also be worn by health care providers.” Police, of course, have a job that constantly involves legal issues and a high potential for violence; our job doesn’t.

Dr. Brown goes on to claim that wearing “med-cams” would have “a civilizing effect” on patient-physician interactions, decrease lawsuits, and reduce violence in EDs. These assertions are so patently ridiculous that he must use hypotheticals, tangential and off-topic research (colonoscopy?), and rare events (significant violence against clinicians) to justify them. His attempt to head off any criticism is likewise ill-advised, comparing any would-be opponents of this technology’s use in the ED to those who ridiculed the stethoscope’s early adopters.1 Actually, the analogous group is those who oppose warrantless wiretapping.

In the second article in the series, Judith Tintinalli, MD, MS, FACEP, professor and chair emeritus of emergency medicine at the University of North Carolina at Chapel Hill School of Medicine, argued that body cameras on medical personnel would provide objectivity to tumultuous ED situations, but in so doing, she actually illuminated the argument against the use by describing it as “a sort of enhanced photojournalism.”2 We have already seen the negative repercussions of the media violating patient privacy and confidentiality while filming resuscitations without permission. In another accompanying article, Nicholas Genes, MD, PhD, assistant professor of emergency medicine at Icahn School of Medicine at Mount Sinai in New York, provided a measure of realism. He noted this procedure’s noncompliance with HIPAA, the tempting target it would make for hackers, the large number of system failures in tests of these systems, and the enormous number of patients who refuse (if asked) to have a video taken. He seems to imply, however, that physicians may soon push for this “panopticon” technology with natural language-processing algorithms (speech recognition) so that they can not only record patient-clinician interactions but also provide billing documentation.3 Note that “panopticon” means an area where everything is visible. Is that what our patients want or will tolerate?

Obviously, George Orwell’s prescient novel 1984, which described Big Brother watching everyone, did not teach its lesson. While our society increasingly relies on seemingly omnipresent security cameras and government surveillance, that level of invasiveness has not yet routinely entered the clinical examination room. Where possible, this preserves patient privacy and, generally, confidentiality. Of all the elements of the venerated Hippocratic Oath, these are the two elements that have persisted as bedrock values for medical encounters. As described in the Oath:

Pages: 1 2 3 | Single Page

Topics: Patient SafetyPractice ManagementPractice TrendsQualityTechnology

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