There is currently no defined timeline for implementation of the CMS EDPEC survey, but it will likely happen within the next year. If we can move in the direction of more rapid information feedback and a more representative sample of our patient population, both emergency physicians and our patients will benefit. The entire purpose of the survey should be to give emergency physicians and nurses information they can act upon to improve the ED patient experience and, by doing so, increase patient compliance with recommended therapies and improve clinical outcomes. Stay tuned; we will keep you informed.
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ACEP Now: Vol 37 – No 06 – June 2018
Dr. Kaplan is medical director of care transformation at LCMC Health in New Orleans, clinical associate professor of medicine in the section of emergency medicine at Louisiana State University Health Sciences Center, University Medical Center New Orleans, and a Past President of ACEP.
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One Response to “Influencing the Outcome of the ED Patient Experience of Care Survey”
June 22, 2018
Janice TitanoAre there any other members of the ED team invited to comment/propose to CMS?