Bottom line: Opportunities to improve patient flow do exist, and improved patient flow will reduce the rate of incomplete patient encounters.
- Wiler JL, Welch S, Pines J, et al. Emergency department performance measures updates: proceedings of the 2014 Emergency Department Benchmarking Alliance consensus summit. Acad Emerg Med. 2015;22(5):542-553.
- Sun BC, Binstadt ES, Pelletier A, et al. Characteristics and temporal trends of “left before being seen” visits in U.S. emergency departments, 1995–2002. J Emerg Med. 2007;32(2):211-215.
- Anderson D, Pimentel L, Golden B, et al. Drivers of emergency department efficiency: a statistical and cluster analysis of volume, staffing, and operations. Am J Emerg Med. 2016;34(2):155-161.
- Augustine JJ. Long ED boarding times drive walkaways, revenue losses. ACEP Now. 2016;35(7):16.