Watch these 10-minute presentations in the ED Talks Thought Leader Theater to discover how these cutting-edge products and services drive change in your emergency department. Catch it all at innovatED in the Exhibit Hall at Boston Convention and Exhibition Center.
What Health Care Can Learn From Silicon Valley
Presented by Ed Park, chief operating officer, athenahealth, Watertown, Massachusetts
The titans of Silicon Valley—Amazon, Apple, and Facebook—have built wildly successful businesses around three key competencies: embrace open systems and interoperability, activate big data to improve clinical and financial results, and improve the customer experience, all to drive strong value for both patients and health systems. These core competencies should be embraced by the health care industry, and more specifically by emergency departments, to improve the quality of care and treatment in the ED.