2. Once you have a better understanding of them, use this knowledge to ask what mutual expectations both of you may have that will result in a good working relationship. Inquire what you can do to optimize the collaboration, efficiency, and transfer of care to them. It is as simple as inquiring, “As I consult you from time to time, what can I do optimize our working relationship and to make it easier and more efficient for you to complete your consult? My goal is to always provide you with a high-quality handoff, and I would like to know, from your perspective, how I can consistently achieve that.” This type of conversation inevitably promotes great mutual respect.
3. Take the time to thank consultants on a regular basis. By making them feel appreciated for their time, efforts, and contributions, you openly acknowledge their value and expertise. An example might be, “I want to take a moment to thank you for being a valued resource and colleague to me. I appreciate your expertise, passion for great patient care, and commitment to quality. I acknowledge how stressful and difficult your day can be, and I want to express my appreciation for the support and expertise that you provide to me.” Even the most cantankerous consultants will warm their demeanor when faced with persistent praise and appreciation.